You are covered by a 30-Day money back guarantee.
If for some reason, you are not interested with the product after your purchase, you can raise a ticket in the support desk to claim your refund.
The following are the details required in the ticket
- Transaction id of your purchase
- Reason for requesting refund This is only to collect feedback to make the tool better. But if you dont have any, you can still mention that.
We will definitley honour your request if it is within the refund period.
Raise a ticket in this support desk: https://carvly.kayako.com/ and please allow us a time of 24-48 hours to process your request.
Please note that the support desk works in the Indian Standard Timezone from 10 AM to 8 PM only on weekdays.
If you raise a request on a weekend and if it is within 30 days of purchase, we will honour that request in the subsequent working day.
You may contact us concerning this REFUND POLICY at the following e-mail address: maddy (at) kickinternet.com